Frequently Asked Questions
Find answers to common questions about ordering auto spare parts from our store.
Are your auto parts genuine?
Yes. We provide OEM and high-quality aftermarket auto parts that meet strict performance and durability standards.
How do I know if a part fits my vehicle?
You can check compatibility using your vehicle’s make, model, and year. If you’re unsure, contact our support team with your VIN.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.
Do you offer international shipping?
Yes. We ship worldwide. Shipping time and cost depend on the destination country.
Can I return a part if it doesn’t fit?
Yes. Returns are accepted within 30 days if the item is unused and in its original packaging.
What should I do if my order arrives damaged?
Contact our support team within 48 hours with photos of the damaged item and we will arrange a replacement or refund.
Do your parts come with warranty?
Many of our parts include manufacturer warranties. Please check the product description for details.
What payment methods do you accept?
We accept Apple pay, Zelle, and other secure payment options available at checkout.
How can I contact customer support?
You can reach us through our contact page or live chat for quick assistance.